App Privacy & Policy

    Last updated: March 17, 2025

    This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the MeshChain mobile application (the "Service") and informs You about Your privacy rights and how the law protects You.

    We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

    Interpretation and Definitions

    Interpretation

    Words with capitalized initials have meanings as defined in the following conditions. The definitions shall have the same meaning whether they appear in singular or plural.

    Definitions

    For the purposes of this Privacy Policy:

    • Account means a unique account created for You to access the Service or parts of the Service.
    • Company (referred to as either "the Company," "We," "Us," or "Our") refers to MeshChain JSC, 80 Airport Boulevard, Singapore.
    • Cookies are small files placed on Your mobile device that store certain details about Your activity and preferences.
    • Country refers to Singapore.
    • Device means any device that can access the Service, such as a smartphone, tablet, or wearable device.
    • Personal Data is any information that relates to an identified or identifiable individual.
    • Service refers to the MeshChain mobile application.
    • Service Provider means any third-party company or individual who processes data on behalf of the Company to help provide the Service.
    • Third-party Social Media Service refers to any platform that allows users to log in or create an account via social media credentials.
    • Usage Data refers to data collected automatically, such as app interactions, device information, and in-app activity.
    • You refers to the individual accessing or using the Service, or the entity on whose behalf the individual is accessing the Service.

    Collecting and Using Your Personal Data

    Types of Data Collected

    Personal Data

    When using Our Service, We may ask You to provide certain personally identifiable information, including but not limited to:

    • Email address
    • First name and last name
    • Profile picture
    • Country
    • User ID
    • Profession
    • Usage Data

    Usage Data

    Usage Data is collected automatically when using the Service. This may include information such as:

    • Your Device’s Internet Protocol (IP) address
    • Mobile device type and unique ID
    • Mobile operating system
    • Browser type and version
    • App usage metrics (session duration, frequency, etc.)
    • In-app interactions and features accessed

    If You access the Service through a mobile device, We may collect additional data, such as:

    • Mobile network provider
    • Device settings and system activity
    • Push notification preferences

    Information from Third-Party Social Media Services

    You can create an account and log in through third-party social media services, including:

    • Google
    • Facebook
    • Instagram
    • Twitter
    • LinkedIn

    If You choose to connect via a Third-Party Social Media Service, We may collect Your profile name, email address, and other public information associated with Your account.

    Tracking Technologies and Cookies

    We use tracking technologies such as Cookies, beacons, and scripts to monitor app activity and improve the Service. The types of Cookies We use include:

    • Essential Cookies – Required for core functionalities, such as authentication and fraud prevention.
    • Analytics Cookies – Help us understand how users interact with the Service.
    • Preference Cookies – Store Your settings, such as language and theme preferences.

    You can manage or disable Cookies in Your device settings.

    Use of Your Personal Data

    The Company may use Personal Data for the following purposes:

    • To provide and maintain the Service, including tracking usage and troubleshooting issues.
    • To manage Your Account, enabling access to features and content.
    • For in-app purchases and payments, processed securely via third-party providers.
    • To contact You, including push notifications, in-app messages, or emails about updates and support.
    • To personalize Your experience, such as recommending content based on Your usage.
    • To analyze app performance, monitor trends, and improve features.
    • For security and fraud prevention, ensuring the integrity of Your account.
    • For business transfers, such as in mergers, acquisitions, or asset sales.

    Sharing Your Personal Data

    We may share Your Personal Data in the following scenarios:

    • With Service Providers – Third-party companies that process data on Our behalf.
    • With Affiliates – Our parent company and subsidiaries.
    • With Business Partners – Companies offering relevant products, services, or promotions.
    • With Other Users – When You interact with public features, Your profile data may be visible.
    • With Your Consent – If You approve additional sharing beyond these cases.

    Retention of Your Personal Data

    We retain Your Personal Data only as long as necessary for the purposes outlined in this Privacy Policy. In some cases, We may retain data for legal or compliance reasons.

    Usage Data is generally retained for a shorter period unless needed for security or improvement purposes.

    Deleting Your Personal Data

    You have the right to request the deletion of Your Personal Data.

    You can:

    1. Delete Your Account via the in-app settings.
    2. Adjust Privacy Settings to limit data collection.
    3. Contact Us to request deletion of specific data.

    Note: Some data may be retained for compliance, fraud prevention, or security reasons.

    Security of Your Personal Data

    We prioritize security and use industry-standard encryption to protect Your data. However, no transmission over the internet or storage method is 100% secure.

    Children's Privacy

    The Service is not intended for users under the age of 13. If We learn that We have collected data from a minor without parental consent, We will take steps to remove it.

    Links to Other Websites

    The Service may contain links to third-party websites. We are not responsible for their privacy practices, and We encourage You to review their Privacy Policies.

    Changes to This Privacy Policy

    We may update this Privacy Policy periodically. If We make material changes, We will notify You via:

    • An in-app notification
    • An email (if applicable)
    • A notice on Our website

    The "Last updated" date at the top of this page reflects the latest revision.

    Contact Us

    If You have any questions about this Privacy Policy, You can contact Us:

    📧 Email: [email protected]
    🌐 Website: https://meshchain.ai